Sorlunio Support

Sorlunio

Technical support

Answers for wardrobe trials, observations, exports, and permissions—plus a simple form to report a problem.

Frequently asked questions

These answers match the current Sorlunio app: on-device wardrobe trials, observations, reviews, and optional practice guides.

What is Sorlunio?

Sorlunio helps you set uncertain clothes aside for a trial period, record what you actually take back or only think about, note observation gaps, and decide each piece yourself. It is a personal organization tool, not a marketplace or disposal service.

Do I need a product account?

No. After onboarding you can create trials and keep records in the app. Core features do not require a Sorlunio product account.

How does a wardrobe trial work?

Create a trial with a goal, review date, storage place, and a few garments. Confirm packing, then log thoughts, take-backs, return-to-storage, exceptions, and gaps. At review, choose whether each piece returns to daily wear, stays stored, extends, prepares to move on, or has already been removed.

How do camera, Photos, and microphone permissions work?

Sorlunio asks only when you start a photo, pick an image, or record a spoken reason. Declining still lets you keep written notes and finish a basic trial. You can change access later in iOS Settings.

Are features free?

Basic trials, media, reviews, deletion, and basic exports are free. The first optional exercise unlock is free; later original exercises and editable review guides use coins available through Apple in-app purchases.

How do I export or back up my records?

Use the export controls in Profile to create a backup you can save or share. Review the file before sending it—exports may include photos or voice notes you attached. Import creates an independent copy and does not overwrite your current trials.

What happens if I clear data or uninstall?

Clearing content in the app removes trials and display preferences on this device. Uninstalling also removes app-held content. Copies you already saved in Photos, Files, or shared with someone else are not recalled.

Why doesn’t a silent period mean I don’t need a garment?

Travel, season, routine changes, and unrecorded gaps can limit a trial. Sorlunio shows take-backs, thoughts, exceptions, and gaps together so you decide—zero logs are not treated as proof of no use.

Where can I ask a privacy or terms question?

Use the feedback form on this page and choose the privacy or terms topic. The Privacy Policy and Terms of Service are linked in the header and footer.

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